Shipping Policy

Order Confirmation

After placing your order, you will receive an order confirmation via Email or SMS with your order details.

Shipping Charges

Closetes Hub offers Free Shipping across India on all prepaid and COD orders.

Order Cut-Off Time

Orders placed before 1:00 PM IST (Monday to Saturday) are usually processed and dispatched on the same day.
Orders placed after the cut-off time will be processed on the next working day.

Handling / Processing Time

0–1 Business Days (Monday to Saturday)

Transit Time

4–6 Business Days (Monday to Saturday)

Total Estimated Delivery Time

4–7 Business Days from the date of placing the order.

(Delivery timelines may vary during festivals, public holidays, weather issues, remote locations, or courier delays.)

Shipping Partners

We ship orders through trusted courier services such as:

Delhivery
DTDC
FedEx
Ecom Express

Order Tracking

Once your order is dispatched, tracking details will be shared via Email or SMS.
Customers can track their orders using the tracking link provided or on Order Tracking Page.

Delivery Issues

If delivery fails due to:

Incorrect address
Incomplete address
Invalid phone number
Customer unavailable

the parcel may be returned to us, and re-shipping charges (if applicable) will be borne by the customer.

Damaged or Wrong Products

If you receive a damaged, incorrect, or incomplete order, please contact us within 48 hours of delivery with proper photos/videos for assistance.

Contact Information

For any shipping-related questions or support, please contact us:

Email Id.: help@closetes.in

Phone No.: +91 8200801958

Address: 165, AR Mall, Opposite Panvel Point, Mota Varachha, Surat, Gujarat 394104 INDIA